Contact information

Contact Us

We’re here to help—whether you have a question about our products, need support with your order, or just want to say hello.

📩 Email Us

For all inquiries, please reach out to us at:
contactus@redarae.com
We aim to respond within 1–2 business days.

🕒 Support Hours

Monday – Friday: 9:00 AM – 5:00 PM AEST
(Excludes weekends & public holidays)

🙋 Common Questions?

You might find answers quickly on our Shipping Policy or Returns & Refunds pages.

Want help faster? Make sure to include your order number and full name in your message so we can assist you promptly.